MEMBER FAQ's
Ready to schedule your class? Choose from any class on our schedule, then create an account to reserve your spot!
If you haven’t already downloaded it, we highly recommend installing the Wellness Living ‘Achieve’ app to your phone; this is the easiest way to book classes, cancel classes and manage your account - especially if you are frequently on the go.
If this is happening, please double check the following things:
· make sure you don’t have a negative balance on your account,
· make sure you have remaining visits for the month, and
· make sure your membership is not suspended.
If you are still having trouble with this, feel free to reach out to let us know - we’d be happy to troubleshoot!
We highly recommend booking your classes at least a week in advance - and you can book up to 3 weeks in advance if you really have your life together :)
We highly discourage this, as this often results in you getting into multiple classes, then being penalized for multiple late cancellations. Please choose the class that works best for your schedule; if you don’t clear the waitlist for that class and another class opens up, we will notify to let you know.
Yep - absolutely!
If you are using the Wellness Living Achieve app, click on 'More' in the right-hand corner, then select 'Purchases' - you should be able to view your remaining sessions here. Then, simply click into your current membership to view your renewal date.
You should be able to view the same information in the web app, as well - just view your purchases.
Yes - we do! You are eligible for a discounted new client (non-local) session if you are new to the studio.
If you are only in town for a short period of time, you can either choose to purchase a single month of membership or a class package, depending on which would work better for you.
If you are visiting a current client, please inquire or have them inquire about guest passes - we offer these discounted sessions as a perk to our members and current package holders.
Yes! We are more than happy to help you schedule a private session; leave us a message here, or text us at 734.999.0372, and we can help get you booked.
Yes! We are happy to host groups for corporate, team and Greek events, birthday parties, bachelorette parties and more! Email us at corecollectiveA2@gmail.com, and we'd be happy to share more info!