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MEMBER FAQ's
STUDIO POLICIES
WAITLISTS
MEMBERSHIP CHANGES
GUESTS
If you are unable to make it to a class, we ask that you cancel a minimum of 10 hours in advance. Classes canceled within 10 hours of their start time will be forfeited - and an additional $8 penalty will be assessed. No-shows are subject to a $12 penalty.
This policy serves a dual purpose: it ensures waitlisted clients have a better chance of being moved into a class (which is especially important being that we only have a limited number of reformers), and has the added benefit of helping you hold yourself accountable on days when your motivation is running low (we’ve been there).
We do ask that you arrive on time to class whenever possible, as it can be disruptive to other clients when you arrive late. Being on time also ensures you don't miss instructions on how to set up your reformer, which can vary from class to class. That being said, we know things happen, so we don't have a strict tardiness policy. If you know you will be more than 5 minutes late, though, please text us or leave us a voicemail to give us a heads up - this is really helpful for our instructors!
Plymouth Location:
There is open parking available directly in front of the studio and throughout the surrounding complex.
Packard Location:
We have 12 designated Core Collective parking spots on-site. There is also ample free street parking on the adjacent side street for your convenience.
Grip socks are required for both safety and hygiene reasons.
They help prevent slipping on the equipment, reducing the risk of injury.
They also help maintain a clean and sanitary environment for all clients.
Wearing socks helps protect the upholstery and surfaces of our equipment, keeping it in good condition for everyone.
If you forget your socks, we have grip socks available for purchase at the studio!
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