Month-To-Month Membership Agreement

Studio Access:

This membership provides access to classes at both our Plymouth Road and Packard Row locations. 

Class Cancellation Policy: 

Sessions must be cancelled more than 10 hours prior to class; otherwise, an $8 fee will be assessed to the account on file, and the session will be forfeited. No-shows are subject to a $12 penalty. 

Rollover Policy: 

Up to 4 unused classes may be used anytime during the subsequent billing period - meaning you may have up to 12 total classes in your account at any time; any additional unused classes will be forfeited.

This benefit is forfeited during any month in which this contract is suspended. Unused/rolled over classes are also forfeited if you downgrade or terminate your membership for any reason.

Membership Term: 

​

Memberships are month-to-month, and auto-renew every 28 days. To cancel your membership, fill out a termination request form at www.corecollectivea2.com/membership-termination at least 21 days prior to your renewal date. You will be asked to fill out an online exit survey prior to cancelling your membership.

​

Membership Changes (Upgrades or Downgrades): 

​

Memberships may be upgraded or downgraded at any time. To request to modify your membership, fill out a request form at www.corecollectivea2.com/membership-changes.

Membership Suspensions: 

​

Advantages of Suspending:

Suspending your membership gives you the flexibility to be able to travel or take a break without worrying about letting any of the classes you paid for go unused.  

​

Suspension Restrictions:

Memberships may not be suspended for fewer than 14 days.

Requesting a Suspension:

To suspend your membership, please fill out a suspension request form by going to www.corecollectivea2.com/membership-suspension. This must be done a minimum of 14 days before your requested suspension date. 

Suspension Terms:

A $10 suspension fee will be assessed every 28 days during the duration of your suspension. A minimum of $10 will be assessed for each suspension occurrence.

During this time:​

​

• You will not be able to utilize your membership to cover your classes

• Your regular billing will be suspended, with the exception of the suspension fee

• The membership term will be extended by the length of the suspension

Your membership cannot be cancelled while on suspension. The membership will automatically resume billing at the end of the suspension period.

​

Medical Suspensions or Membership Suspension for Special Circumstances:

To request a temporary suspension due to medical reasons, injury, or other exceptional circumstances, please email the studio at corecollectiveA2@gmail.com with details of your request, along with your requested suspension start date.

Medical suspensions are subject to the same minimum 14-day suspension period, but do not have a maximum suspension period.  
 

Membership Termination: 

Membership termination requests must be submitted at least 21 days prior to your membership expiration date. To do this, fill out a termination request form at www.corecollectivea2.com/membership-termination.

You will be asked to fill out an online exit survey prior to cancelling your membership.

​

Refunds: 
Refunds will only be granted upon management approval, and will only be issued in the form of account credit.